Your information should have a clear purpose.

This policy applies to rickychong.com and direct enquiries sent to Ricky Chong about consulting services. The site operates from Malaysia. Personal data is handled with regard to applicable Malaysian law, including the Personal Data Protection Act 2010.

Websites and services linked from this site have their own privacy practices. Review their policies before providing information to them.

• Information you choose to include in an email or consulting enquiry.
• Booking details you provide after following a link to Calendly.
• Technical request data handled by the hosting and email providers that operate the site and inbox.
• A language preference stored locally in your browser when you use the homepage language control.

Do not send payment card details, account passwords or one-time security codes by email.

• To answer an enquiry or support request.
• To arrange, deliver or administer a booked session.
• To perform an agreed consulting engagement.
• To maintain appropriate business and financial records.
• To protect the site, inbox and related services from misuse.
• To meet legal or regulatory obligations that apply.

Information will not be used for an unrelated purpose without an appropriate legal basis or your consent where consent is required.

The site relies on service providers for website hosting, email delivery, booking and web fonts. A Calendly link takes you to Calendly to provide booking information. Google Fonts may receive technical request data when the site loads its typefaces.

These providers may process information in other jurisdictions under their own terms and privacy notices. Information may also be disclosed when required by law, or when reasonably necessary to protect legal rights and service security.

The site does not currently run advertising trackers or analytics code. The homepage stores your selected language in local browser storage so the preference can be restored on a later visit. That preference remains on your device unless you clear it.

Linked services may use cookies or similar technologies under their own policies.

Personal information is kept only as long as reasonably needed for the purpose for which it was collected, business record keeping, dispute handling or legal obligations. Reasonable safeguards are used, but no online service or email system can promise absolute security.

You may ask about personal information held about you, request a correction or raise a privacy concern. You may also withdraw consent where processing depends on consent. Available rights and any exceptions depend on the law that applies.