Clear terms for using this site.

By using this site, you agree to these terms. If you do not agree, stop using the site. You must use the site lawfully and must not interfere with its security, availability or operation.

The site is intended for general business information and enquiries. Access may be changed, suspended or withdrawn when reasonably necessary.

Articles, frameworks and examples on this site are general information. They do not account for your organisation's full circumstances and should not be treated as legal, tax, financial or other regulated professional advice.

No business result is promised. Decisions remain your responsibility, including decisions made after reading the site or attending an initial session.

The offer terms shown on the SME Scale Diagnostic page and the booking confirmation apply to that session. Complete and accurate booking information is your responsibility.

A longer consulting engagement begins only when both sides accept a separate written scope and commercial terms. If that agreement conflicts with these website terms, the separate agreement governs the engagement.

Questions about a booking, payment or engagement should be sent through the support page.

Unless stated otherwise, the original text, structure, branding and visual material on this site belong to Ricky Chong or are used with permission. You may link to public pages and quote short extracts with clear attribution.

You may not republish substantial parts of the site, present its material as your own, remove attribution or use it to create a competing commercial product without written permission.

This site links to services operated by other organisations, including Calendly and social media platforms. Their terms, privacy notices and availability govern your use of those services.

A link is provided for convenience or context. It does not create control over, or responsibility for, the external service.

Reasonable care is taken to keep the site useful and accurate. Content can become outdated, and uninterrupted or error-free access cannot be guaranteed.

To the extent permitted by law, Ricky Chong is not liable for indirect or consequential loss arising solely from use of, or reliance on, the public website. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.

These website terms are governed by the laws of Malaysia. Any dispute should first be raised in writing so a practical resolution can be attempted.

These terms may be updated when the site, services or legal requirements change. The effective date above will show the latest revision. Continued use after an update means the revised terms apply from that point.